Activate your license - DeltaSnap Docs

Thanks for purchasing DeltaSnap! Please check your email for your receipt and DeltaSnap license key.

Bought seats for a team? Your seats are ready to assign, but no key is sent until you do. Open Polar's customer portal and assign each seat by email, including one to yourself if you will use DeltaSnap. Each person claims their seat from the invitation Polar emails them, then receives their own license key. See How seats work.

DeltaSnap has two ways to activate. Both unlock the same features. Every license comes with a license key; anyone can also ask us for an offline license instead.

	License key	Offline license
Available for	Every license	Every license, on request
How you get it	Emailed by the store when you buy, one key per seat	Emailed by us when you ask for one
Network needed	Once, only at activation	Never

Once you have the online or offline license, activate it at DeltaSnap → Settings → Licensing.

Activate with a license key

Use this if your Mac is online. It is the fastest route.

Open Settings → Licensing.
Under Activate, leave the method set to License key.
Paste the key from your purchase email. It begins with DELTA-.
Click Activate.

DeltaSnap contacts the store once to confirm the purchase and activates itself on your Mac. It does not check again later.

To encourage fair usage and prevent abuse of a leaked key, the online license key is allowed maximum 10 activations which an authorized purchaser can reset via the self-service order portal using the email linked to their license.

Activate with an offline license

Use this if the Mac has no network access, if you would rather DeltaSnap never contact anything, or if you are rolling DeltaSnap out to a managed fleet.

1. Ask us for one. Send your order details to support. For an organization, tell us how many seats the license should cover.

2. We email you an offline license. It is a block of text that looks like this:

-----BEGIN DELTASNAP LICENSE-----
8H9MR-C8102-QQP8K-5DNGP-JV127-8H6MR-BECN0-6AY31-DNR6R-S9ECD
...
QPT8H-C49MP-2X127-8RKEE-1N6WS-K6CHN-6RP24-V39CG-H3M8H-P890K
-----END DELTASNAP LICENSE-----

3. Paste it into DeltaSnap. Open Settings → Licensing, switch the method to Offline license, paste the whole block including the BEGIN and END lines, and click Activate. If you saved the license as a file, Open File… loads it for you.

Please keep your offline license key confidential and do not share it with unauthorized users.

Note: offline licenses are emailed manually during business hours, so a request may take 24-48 hours.

Move a license to another Mac

Offline licenses work on every Mac covered by your license. Paste the same block on each one. There is nothing to deactivate or transfer.

License keys register each Mac with the store. To move one, open Settings → Licensing on the Mac you are leaving and click Deactivate / Remove Key before activating elsewhere. That frees the registration. If the Mac is broken, lost, or already erased, use the customer portal to deactivate it yourself.