END USER LICENSE AGREEMENT

Last updated: September 14, 2026

This End User License Agreement ("EULA") is a legal agreement between you
("you" or "Licensee") and ScaleNinja Software LLP ("ScaleNinja", "we", "us",
or "our"), a Limited Liability Partnership registered in India, for software
applications, command-line tools, helper components, documentation, updates, and
related materials provided by ScaleNinja (collectively, the "Software").

By downloading, installing, copying, accessing, or using the Software, you agree
to this EULA. If you do not agree to this EULA, do not download, install, copy,
access, or use the Software.

If you download, install, access, or use the Software on behalf of an
organization, you represent that you have authority to bind that organization to
this EULA. In that case, "you" and "Licensee" refer to that organization, and
you are responsible for ensuring that all users within the organization comply
with this EULA.

If the Software is distributed through an app store, payment processor, merchant
of record, enterprise deployment system, or other third-party platform, your use
of that platform may also be subject to that platform's terms and policies.


1. LICENSED, NOT SOLD

The Software is licensed, not sold, to you. ScaleNinja and its licensors retain
all right, title, and interest in and to the Software, including all copyrights,
trade secrets, trademarks, and other intellectual property rights. You receive
only the limited rights expressly granted in this EULA.


2. SCOPE OF LICENSE

Subject to your compliance with this EULA and payment of any applicable fees,
ScaleNinja grants you a limited, revocable, non-exclusive, non-transferable,
non-sublicensable license, terminable as provided in this EULA, to install and
use the Software for your own personal or internal business purposes.

Unless a product page, receipt, invoice, purchase terms, app-store rules, or
separate written agreement says otherwise:

a. a personal or household license may be used by the people and on the devices
   permitted by the applicable product-specific terms;

b. a professional, commercial, business, organization, site, team, host, or
   enterprise license may be used only within the scope, seat count, device or
   host count, term, or deployment limits stated at the time of purchase or in
   the applicable written agreement, and only by the Licensee or its employees,
   contractors, agents, or other authorized users ("Authorized Users");

c. a trial, beta, preview, evaluation, or free license may be used only for the
   purpose and period stated by ScaleNinja;

d. a perpetual license covers the versions it includes, while a subscription or
   term license permits use only during the paid term; and

e. a license for one product does not grant a license to any other ScaleNinja
   product.


3. PERMITTED USE

You may use the Software only in accordance with this EULA, applicable
documentation, applicable law, and any technical limitations included in the
Software. You are responsible for your own systems, backups, data, security, and
compliance obligations.

You are responsible for all use of the Software by your Authorized Users and for
keeping any license keys, download links, credentials, and entitlement
information secure.

You are responsible for complying with the license terms for any third-party
software, operating systems, services, or content you use with the Software.

You acknowledge that backup, snapshot, replication, storage, filesystem, and
virtualization software carries inherent risks, including loss or corruption of
data on source or destination, media failure, and backup or restore failure due
to error. You are responsible for maintaining independent backups and for
verifying the integrity and recoverability of your data. ScaleNinja is not
responsible for verifying your backups or restores on your behalf.


4. RESTRICTIONS

Except to the extent expressly permitted by applicable law or by an open-source
license that applies to a specific included component, you may not:

a. copy, reproduce, distribute, sell, rent, lease, lend, sublicense, host, or
   make the Software available to any third party;

b. modify, adapt, translate, or create derivative works of the Software;

c. reverse engineer, decompile, disassemble, attempt to derive source code from,
   or otherwise attempt to discover the underlying structure, ideas, algorithms,
   or trade secrets of the Software;

d. remove, alter, or obscure any copyright, trademark, license, attribution, or
   proprietary notice included with the Software;

e. bypass, disable, remove, or interfere with license keys, entitlement checks,
   update mechanisms, technical protection measures, or usage limits;

f. use the Software to build or provide a competing product or service;

g. use the Software in a way that violates law, infringes rights, compromises
   security, or disrupts the systems or data of ScaleNinja or any third party;

h. use the Software in safety-critical systems where failure could lead to
   death, personal injury, or severe physical, environmental, or financial
   damage, unless ScaleNinja has expressly agreed in writing; or

i. use the Software for unlawful surveillance, unauthorized access, malware,
   credential theft, data exfiltration, or other abusive activity.

Any violation of this section may cause irreparable harm to ScaleNinja. In
addition to any other remedies available, ScaleNinja may seek injunctive or
equitable relief for breach or threatened breach of this section.


5. OPEN-SOURCE COMPONENTS

The Software may include third-party open-source components. Those components
are licensed to you under their own license terms, not this EULA. If there is a
conflict between this EULA and an applicable open-source license for a specific
component, the open-source license controls for that component only.

Open-source notices may be included in the Software, documentation, an in-app
licenses screen, a separate notices file, or the product download package.


6. UPDATES AND CHANGES

ScaleNinja may provide updates, bug fixes, security patches, or new versions of
the Software. Updates may replace or supplement the original Software and are
subject to this EULA unless they include separate license terms.

ScaleNinja is not obligated to provide any particular update, compatibility
release, feature, support response, or maintenance period unless separately
agreed in writing.

You are responsible for determining whether to install updates and for testing
the Software in your environment before using it in production or other important
workflows.


7. SUPPORT

Support, if offered, is provided according to the support terms, product page,
receipt, documentation, or separate agreement applicable to the Software.
ScaleNinja may modify or discontinue free support channels at any time.


8. PRIVACY AND DATA

ScaleNinja's handling of personal information is described in our Privacy
Policy, available at:

https://scaleninja.com/privacy

Some ScaleNinja apps are designed to run locally and may not collect or transmit
app usage data. Product-specific privacy pages or documentation may describe
additional privacy behavior for a specific app. If a product-specific privacy
notice conflicts with this general section, the product-specific notice controls
for that product.

License issuance, activation, renewal, and validation may transmit a license
key, order reference, email address, product version, and device or host
identifier to ScaleNinja and its licensing and payment providers.

Some features let you direct the Software to send information to a destination
you configure, such as a mail server you specify for email notifications.
Information sent this way goes only to the destination you chose, is handled
under that provider's terms and privacy policy, and is not received by
ScaleNinja unless you choose a ScaleNinja service as the destination. You are
responsible for the accuracy of those settings, for the credentials you enter,
and for choosing recipients appropriate for the information such features may
contain.

Payment processors, merchants of record, app stores, analytics providers,
support tools, and other third-party services may process information under
their own terms and privacy policies.


9. PAYMENTS, REFUNDS, AND TAXES

Paid Software may be sold through ScaleNinja, a merchant of record such as
Polar, an app store such as Apple's App Store, or another authorized platform.
Payment terms, refund eligibility, taxes, invoicing, and billing support may be
handled by the applicable seller or platform.

For purchases made through a merchant of record or an app store, your contractual
partner for the payment, billing, and tax collection is the respective platform,
and not ScaleNinja.

Unless stated otherwise at the point of sale or required by law, fees are
non-refundable.

You are responsible for any taxes, duties, levies, bank charges, currency
conversion charges, and similar amounts that are not collected and remitted by an
app store, merchant of record, or other authorized seller.


10. EXTERNAL SERVICES

The Software or documentation may contain links to, integrate with, or enable
access to third-party websites, services, APIs, platforms, or resources
("External Services"). You use External Services at your own risk. ScaleNinja is
not responsible for the content, availability, security, privacy practices,
accuracy, or performance of External Services.


11. BETA, TRIAL, AND PRE-RELEASE SOFTWARE

Software marked alpha, beta, preview, early access, trial, experimental, or
evaluation is provided for testing or evaluation only. Such Software may be
incomplete, unstable, unsupported, contain defects, lose data, change
substantially, or be discontinued without notice. You use it at your own risk.


12. FEEDBACK

If you provide ideas, suggestions, bug reports, feature requests, or other
feedback, you grant ScaleNinja a perpetual, irrevocable, worldwide,
royalty-free license to use, reproduce, modify, distribute, display, perform,
and otherwise exploit that feedback for any purpose without obligation to you.


13. TERMINATION

This EULA remains effective until terminated. You may terminate it by stopping
all use of the Software and deleting all copies in your possession or control.

ScaleNinja may terminate this EULA immediately if you breach it, fail to pay
applicable fees, exceed license limits, misuse the Software, or use the Software
in a way that creates legal, security, operational, or reputational risk.

Upon termination, your license ends immediately and you must stop using and
delete all copies of the Software. Sections that by their nature should survive
termination will survive, including ownership, restrictions, open-source
components, privacy, payments, disclaimers, limitation of liability,
indemnification, export, governing law, and general provisions.


14. NO WARRANTY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED
"AS IS", "AS AVAILABLE", AND WITH ALL FAULTS. SCALENINJA DISCLAIMS ALL
WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT,
NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND ERROR-FREE OR
UNINTERRUPTED OPERATION.

YOU ARE RESPONSIBLE FOR BACKING UP YOUR DATA AND SYSTEMS BEFORE USING THE
SOFTWARE. SCALENINJA DOES NOT WARRANT THAT THE SOFTWARE WILL PREVENT DATA LOSS,
SYSTEM FAILURE, SECURITY INCIDENTS, SERVICE INTERRUPTION, OR OTHER HARM.

ALERTS, NOTIFICATIONS, MONITORING, AND SIMILAR FEATURES, WHETHER SHOWN IN THE
SOFTWARE OR DELIVERED BY EMAIL OR ANY OTHER CHANNEL, ARE PROVIDED ON A
BEST-EFFORT BASIS. SCALENINJA DOES NOT WARRANT THAT ANY ALERT OR NOTIFICATION
WILL BE GENERATED, DELIVERED, OR DELIVERED IN TIME, AND SUCH FEATURES ARE NOT A
SUBSTITUTE FOR INDEPENDENT BACKUPS, MONITORING, OR SECURITY CONTROLS.

Some jurisdictions do not allow certain warranty exclusions, so some exclusions
may not apply to you. In that case, warranties are excluded only to the maximum
extent permitted by law.


15. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCALENINJA AND ITS PARTNERS,
OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE
LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE,
OR SIMILAR DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA,
LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER FAILURE, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING
OUT OF OR RELATED TO THE SOFTWARE OR THIS EULA, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCALENINJA'S TOTAL LIABILITY
FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SOFTWARE OR THIS EULA WILL NOT
EXCEED THE AMOUNT YOU PAID TO SCALENINJA OR ITS AUTHORIZED SELLER FOR THE
SOFTWARE GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE THE CLAIM.

Some jurisdictions do not allow certain limitations of liability, so some
limitations may not apply to you. In that case, liability is limited only to the
maximum extent permitted by law.

Nothing in this EULA excludes or limits any liability that cannot be excluded or
limited under applicable law.


16. INDEMNIFICATION

To the maximum extent permitted by law, you agree to defend, indemnify, and hold
harmless ScaleNinja and its partners, designated partners, officers, employees,
contractors, agents, suppliers, and licensors from and against any claims,
liabilities, damages, losses, costs, and expenses, including reasonable
attorneys' fees, arising out of or related to your use of the Software, your
breach of this EULA, your violation of law, or your infringement or
misappropriation of any third-party rights.


17. EXPORT CONTROL AND SANCTIONS

You may not use, export, re-export, import, sell, or transfer the Software
except as authorized by applicable export control, sanctions, and trade laws.
You represent that you are not located in, organized under the laws of, or
ordinarily resident in a country or region subject to applicable comprehensive
sanctions, and that you are not on any applicable denied-party, restricted-party,
or sanctions list.

You may not use the Software for purposes prohibited by applicable law,
including the development, design, manufacture, or production of nuclear,
missile, chemical, or biological weapons.


18. APPLE APP STORE ADDITIONAL TERMS

If you obtained the Software through Apple's App Store, this section applies in
addition to the rest of this EULA:

a. ScaleNinja, not Apple, is solely responsible for the Software and its
   content, except as otherwise required by applicable law or Apple's platform
   terms.

b. Apple has no obligation to provide maintenance or support for the Software.

c. If the Software fails to conform to any applicable warranty that has not been
   disclaimed, you may notify Apple and Apple may refund the purchase price, if
   any, according to Apple's policies. To the maximum extent permitted by law,
   Apple has no other warranty obligation for the Software.

d. ScaleNinja, not Apple, is responsible for addressing your claims or any third
   party claims relating to the Software or your use of it, including product
   liability claims, legal or regulatory claims, consumer protection claims, and
   intellectual property claims, except as otherwise required by applicable law.

e. You represent that you are not located in a country or region subject to a
   U.S. Government embargo or designated by the U.S. Government as a
   "terrorist supporting" country, and that you are not listed on any U.S.
   Government list of prohibited or restricted parties.

f. Apple and Apple's subsidiaries are third-party beneficiaries of this EULA for
   Software obtained through Apple's App Store and may enforce this EULA against
   you as a third-party beneficiary.


19. GOVERNING LAW AND VENUE

This EULA is governed by the laws of India, without regard to conflict-of-laws
principles, except to the extent local consumer protection law requires a
different governing law. Subject to any mandatory consumer forum rights, you
agree to the exclusive jurisdiction of the courts located in Gurugram, Haryana,
India for disputes arising out of or relating to this EULA or the Software.


20. CONSUMER RIGHTS

Nothing in this EULA limits rights that cannot be limited or waived under
applicable consumer protection, data protection, or other mandatory law. If a
provision of this EULA is unenforceable in your jurisdiction, it will be
enforced to the maximum extent permitted by law, and the remaining provisions
will remain in effect.


21. CHANGES TO THIS EULA

ScaleNinja may update this EULA from time to time. Updated versions will be
posted at:

https://scaleninja.com/EULA.txt

For existing installations, a material change will not retroactively reduce your
rights for the version of the Software you already downloaded unless you accept
the updated EULA, install an update governed by the updated EULA, renew or
extend a license, or continue using an online component governed by updated
terms.


22. ENTIRE AGREEMENT

This EULA, together with any product-specific terms, purchase terms, receipt,
invoice, app-store terms, Privacy Policy, Terms of Service, open-source notices,
and any separate written agreement between you and ScaleNinja, constitutes the
entire agreement regarding the Software. If there is a conflict, product-specific
terms or a separately signed written agreement control over this EULA for the
relevant product or transaction.


23. GENERAL

You may not assign, transfer, or delegate this EULA or your license rights
without ScaleNinja's prior written consent. ScaleNinja may assign this EULA in
connection with a merger, acquisition, reorganization, sale of assets, or by
operation of law.

If any provision of this EULA is held invalid or unenforceable, that provision
will be enforced to the maximum extent permitted by law, and the remaining
provisions will remain in full force and effect.

ScaleNinja's failure to enforce any provision of this EULA is not a waiver of
that provision or any other provision. Any waiver must be in writing and signed
by ScaleNinja.

Headings are for convenience only and do not affect interpretation.


24. CONTACT

ScaleNinja Software LLP
Website: https://scaleninja.com
Legal and Privacy: contact@scaleninja.com
Support: support@scaleninja.com
